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Re: ECM notifications triggered are not in SAP inbox - Agent determination for step '0000000056' failed

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I got the solution to some extent.

 

Approving Manager (1-up manager) was not receiving notifications

because there was stack of entried in tables T71ADM_EE_HIST and

T71ADM_PROCESS. After deleting records from this tables, once manager

submits all his direct report's planning a notification is sent to

approving manager.

 

Now, once approving manager approves or rejects all the employee

plannings under one single manager then manager is not getting any

notifications.

 

i.e. workflows WS04000023 and/or WS04000024 are not triggering once

approving manager approves all employees planning under one single

manager.

 

Event linkage, making task as general task etc all basic configurations

are in place.

 

-Pradeep


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