Hi,
we have DMS installed in R/3,
file is uploaded in R/3, thru XI it is sent to third-party vendor Enovia,
now when a DIR is released with an uploaded PDF and when we try to open it from SXMB_MONI (in R/3), it throws an error "The file is damaged and could not be repaired".
This happens for 1 out of 10 files that are uploaded.
Few things that we tried from our end, clear cache, delete temporary files, checked SAP GUI patch level. But no use.
To summarize, R/3 we able to open the PDF, but in SXMB_MONI it is not.
Please assist or share if anyone has experienced such a problem.
Thanks,
Aditya V